How do I sharpen my knife?
- Use a good medium/fine stone or steel, moistened with light oil.
- Be sure to maintain the same angle for each stroke (we recommend a 20° angle for a good, general-purpose edge).
- Count your honing strokes, then turn the blade over and hone with an equal number of strokes.
- Start strokes with heavy pressure, then ease off to lighter pressure and finish with a light stroke on both sides.
Note: Never use a power-driven grinding wheel to sharpen your knife. This can heat the blade to the point where its temper (a hardening process accomplished by heating and quenching) is damaged.
Serrated models: To sharpen a serrated blade (such as those found on our Spyderco® knives), you will need a sharpener designed specifically for this purpose. You can buy one through us or through any reputable cutlery shop. Be sure to ask for a sharpener made specifically for serrated blades!
Is my cutlery dishwasher-safe?
No. We do not encourage subjecting your cutlery to extremes of heat or long-term exposure to agitated water. Don’t leave any pieces soaking in dishwater for extended periods of time. Don’t use scouring pads, cleansers, or any other abrasive product, as they may permanently mar the finish.
How can I extend the useful life of my pocket knife?
An occasional drop of oil on the moving parts of a knife will ensure easier opening and closing, prevent rust, and lessen wear. Avoid getting sand, grit, lint, or other foreign particles in the mechanism. Keep blades clean and dry, and wipe them with an oil-moistened cloth to prevent rust.
How can I extend the useful life of my tableware and kitchen cutlery?
When not in use, keep your cutlery in the gift box in which it came. After use, wash the blade with soap and water, wipe down the handle with a soft cloth, and dry the piece before putting it away. Occasionally, wipe down the handle with a good-quality liquid furniture polish to maintain its luster. Never soak your cutlery or put it in a dishwasher.
How do I close my lockback folding knife?
With the thumb of your right hand, press down on the lock lever. With your left hand, press the blade down slightly. Remove your thumb from the lock and grasp the handle on both sides, making certain your fingers are not curled around the bottom of the knife handle. Press the blade down the remainder of the way to its closed position.
What else can I do with my knife?
Your knife was designed to cut and not to be used as a heavy-duty tool. Do not use your knife as a hammer, pry bar, screwdriver, or for any task other than that intended (or you may void the warranty!).
What is your refund policy?
All returns must be made within 30 days of purchase. The knife must be unused and in its original packaging. A refund minus credit card fees and shipping cost is issued once we receive it. We offer a lifetime warranty to the original owner on all of our knives, tableware, and accessories, and will repair any item that is defective in material or workmanship.
What are the terms of warranty on my Santa Fe Stoneworks collectible?
Covered items are any parts proven to be defective in material or workmanship. The warranty term is as long as you own the product! Specifically excluded are problems due to misuse or abuse. To return defective cutlery, send it prepaid and insured to:
Santa Fe Stoneworks
3790 Cerrillos Road
Santa Fe, NM 87507
Attn: Customer Service
Please include $12 for return shipping and insurance, along with your contact information: name, return address, phone number, and email.